FAQ

DFY = Done for You... whereas....DIY = Do it Yourself.  Here at Coachsites.net our teammembers are experts at website design and support.  It is what they do everyday.  So why waste your valuable time and struggling with the ever-changing tech and let our experts DFY in a fraction of the time.

We have a couple of people on staff that are copy writers. If you are interested in working with a copy writer, please answer Yes to that question on your membership setup form. There is an additional cost for this service. We can provide you a quote for the additional cost based on what needs to be done. Every case is different, so it is impossible to state a cost range in this FAQ.

Not at this time on the coachsites.net platform. We only allow for you to pick from our template list.  We customize each template to our clients needs based on their content & images; so no 2 websites look exactly the same. We do occasionally add to our template selection.

However, we do offer a fully custom website design service in addition to coachsites.net.  Please contact us so we may discuss your options with you.

We are particular where images come from as there are many copyrighted images on the internet and you definitely don't want infringe on someone's copyright.  This can get messy & costly fast.

That is why we require either images you or a designer created OR get images from a "Royality-Free for Commercial Use" website.  There are many out there, but a few are: Pixabay, Freepik, Flaticon, 123RF, Shutterstock, Storyblocks, etc.  Some are totally free and others require you to pay.

We have commercial accounts with FreePik.com, Flaticon.com and Storyblocks.com. If you provide us with the URL link to the image you want for your website, our design team can simply download the appropriately sized image directly; saving everyone time.  

There is a form in the members area used to capture the URL address for the images used.  Download the form and copy/paste the URL into the text field.

Yes we can, but only after you have hosted with us for a minimum of 8 months consecutively in the first year.  If you wish to cancel and move your site to another hosting platform, we will provide you with an archived "ZIP" of your website and a list of all the "premium" plugins.  These plugins will required you purchase a pro license to use.

We don't offer email services for 3 primary reasons:

1. Mail servers are a royal pain to maintain and take up a huge amount of computing resources.

2. There are many "nearly" free services (from less than a $1 to $4 a month) that have specialized in providing email services.  We recommend Namecheap.com's email services, they are not the big "G" and don't monitor "spy" in on your email.

3. It is best if your email is tied to your domain name directly.  It provides better trust & rapport with your clients.

The first thing you need to do is register your domain name as a .com, .net, .us, .biz, .coach or whatever. We have partnered with Namecheap.com to offer extremely low cost domain name registration to our clients.  

This is the same provider we use for all of our domain name registrations.   Once your domain name is registered, all you need to do is signup with an email service provider.  

Here again we recommend Namecheap.com's email services.  They have 3 plans ranging from $0.79 to $3.73 a month. What a bargin!!  Note: we can help get your email setup on any device, just send us a support ticket from within the members area.

You can upgrade or downgrade your membership from your account information page.  Click on "My Account" under the My Profile menu and log in to access this information

You can cancel your membership from your account information page.  Click on "My Account" under the My Profile menu and log in to access this information.  We ask if you are going to cancel, to please notify us before the beginning of your next calendar year.  Many of the plugins we purchase for your specific plan are quite expensive and require a buy in full for a year.  We realize sometimes things happen out of your control, but ask if possible to notify us accordingly.  Thanks.